Careers

Implementation Consultant

Technical Support Analyst

 

Join our team!COME JOIN OUR EXCITING TEAM!

We're always looking for creative and focused individuals - leaders - who share our vision and are willing to put in the time and energy necessary to realize our goals and objectives. In return you'll become a member of a dynamic team - that shares equally in the successes and learning experiences, the decisions and the responsibilities.

We develop & market a leading web-based electronic medical communication & record system that is used by hundreds of physicians including University Medical Schools. It links patients, physicians, hospitals and healthcare providers with secure encrypted data for assured confidentiality. Never before has all pertinent patient information been available so quickly and seamlessly to healthcare providers at the point of care. Our ongoing investments in R & D results in Med Access products being recognized for their ease-of-use and being readily integrated into both individual offices and broader networks of care providers.

With proven solutions working for our customers, along with an incredible new market opportunity we are now about to embark upon a material change in our growth trajectory. We need to support our customers & our soon-to-be customers!

Please email us your resume with references.


Current Available Positions

Implementation Consultant

We are looking for “a special someone” who lives to deliver exceptional training & advice so physicians & staff fully maximize our technology. These services are delivered by a combination of telephone, web-demo & personal visits to each physician’s clinic. We continually upgrade these methods to meet customer needs & your input will be essential to this process.

Let’s outline what’s in it for both of us.

What we expect

  • A Healthcare &/or IT professional with 5 years experience & strong computer skills
  • Experience in a Physician’s office procedures as well as in other healthcare environments.
  • Demonstrated project management skills; ideally in the implementation of software & process change
  • Demonstrated ability in teaching others new skills; passionate in helping them succeed
  • A talent for supporting customers in their language & on their terms apply technology to help them help others
  • Initiative driven; deadline focused; doing what it takes through creative & independent thinking
  • Unflappable demeanor; professional deportment
  • University degree in appropriate discipline

What you can expect

  • Lots of autonomy; you can work independently work from your home based office
  • The opportunity to master your teaching & influencing prowess
  • The challenge to make a difference for our customers
  • The opportunity to be a change agent & make a difference
  • A commitment to help you help our customers
  • An enlightened & supportive leadership team
  • The chance to play a key role in building a great enterprise
  • A competitive compensation package that grows with success

Travel to out-of-town client sites will be required.

Interested in growing with a company that really does walk the “customer first” talk? Email us your CV.

Due to a high expected response levels only those applicants being considered for interviews will be contacted.

 

Technical Support Analyst

We need that “special someone” who lives to deliver exceptional support so our clients fully maximize our technology to deliver better healthcare. Of all the roles at Med Access, this is the one where the customer’s decision to purchase is most likely to be affirmed.

Let’s outline what’s in it for both of us.

What we expect

  • Experience with Linux or Windows 2000 Server administration
  • Proficient in database tools (MySQL or other), hardware, peripherals, & administration of web-based applications using JBoss & Apache.
  • Experience with networking, backup, anti-virus software, remote services (VPN) & call-tracking software are an asset
  • A passion for troubleshooting & supporting customers in their language & on their terms
  • Creative thinking; keeping the customer’s needs foremost through relentless follow through
  • Unflappable demeanor; exceptional with people
  • Experience with physician & healthcare environments using clinical, billing & scheduling applications would be an asset
  • BCIT / SAIT / NAIT diploma or equivalent; MSCE an asset

What you can expect

  • The challenge to make a difference for our customers & the business

  • The opportunity to apply your exceptional customer & technical skills

  • Competent, professional, customer driven co-workers

  • A commitment to help you help our customers

  • The opportunity to apply & master your problem solving prowess

  • An enlightened and supportive leadership team

  • The chance to play a key role in building a great enterprise

  • A competitive compensation & benefits package

A valid driver’s license and car are required as there may be the occasional need to visit client sites; will be required participate in staggered work start-times to accommodate Physician business hours across Canada.

Interested in growing with a company that really does walk the “customer first” talk? Email us your CV.

Due to a high expected response levels only those applicants being considered for interviews will be contacted.